SkyRegs Support

Thank you for your interest in SkyRegs. We’re here to help you with your SkyRegs questions.

You can reach us by email at contact@SkyRegs.com and by phone at (855) SKY-REGS (759-7347).

General Account Questions

  1. Can I try SkyRegs before I subscribe for a year?
    • Yes. You can sign up for SkyRegs from your browser at www.skyregs.com. Your access includes a free one-month trial subscription of SkyRegs. During the free 30 day trial period, you will have access to all of the available features and the ability to cancel within the application.
  2. How do I contact SkyRegs Support?
    • We offer both email and phone support.  You can email us at support@skyregs.com or call our support line at 855-SKYREGS / (855) 795-7347
    • For questions prior to purchasing, you can email us at contact@skyregs.com or call our main line at 855-SKYREGS / (855) 795-7347
  3. How do I change the email address on my account?
    • Please contact us at support@skyregs.com to make changes to your account.  This functionality will be provided in one of our upcoming releases.
  4. Will my credit card be charged during my free trial?
    • Your credit card will not be charged until the end of your 30-day trial period. 
  5. Does my annual subscription automatically renew?
    • Yes, your subscription is set to renew automatically.
  6. How can I change my credit card that is on file?
    • You can update your credit card information within the application under the Profile within the application.
  7. How do I cancel my subscription?
    • You can manage your subscription within the application under the Profile menu option.
  8. How do I know when it's time to renew?
    • Your subscription information is available within the application under the Profile menu option. You will also You will receive an email notification 30 days prior to your subscription expiration date.
  9. Can I still use the app after my subscription expires?
    • No, you must have a valid subscription to enjoy the benefits of the tool.
  10. Can I pay with my PayPal account instead of a credit card?
    • Not yet. We do not currently support payment processing with PayPal. We do accept all major credit and debit cards.

Passwords & Signing In

  • How do I sign out of and in to my SkyRegs account?
    • You will be prompted to log into the application when you visit; service.skyregs.com
    • You can log out by selecting the Sign out button in the header.
  • I forgot my account password. How do I retrieve it?
    • You can reset your password by visiting the application login screen and selecting the “Forgot Password Link”. A new temporary password will be emailed to the email address you entered.